Owning a mega-mansion offers luxury but comes with complex responsibilities — a lifestyle shift combining prestige and new challenges.

What would it take to just say "thank you" and let your staff feel appreciated? King Charles is doing it.

"Succession" points to the frequent misalignment between service level expectations and staff investment.

Hint for homeowners with household management staff: no healthy relationship is sustainable long-term without it.

It is possible to care for someone AND maintain professional boundaries and expectations. In fact, it is the most respectful way to protect and respect a relationship. Here are six suggestions for successful boundaries, outlining performance expectations, and tracking accountability with household staff.

8 Pro tips to help estate managers complete it this year.

Here are my lessons learned from a recent full-household inventory client experience.

Learn from my plan designed to improve a client’s gardener

Here’s the best way to onboard yourself in your new position

And multiply your value at the same time!

Here are 6 tips from top recruiters + 10 more from me!

Learn what’s wrong with a traditional house manual, and why it’s critical to capture your household information in a secure online format.