Our Founder

With over 30 years in residential home improvement, Kelly Fore Dixon is a recognized leader in the industry. She holds a degree in landscape architecture and has built a career as an award-winning designer, licensed landscape and general contractor, and accomplished estate manager. This rare combination of creative vision and operational expertise gives her a unique perspective on luxury home management.

Her estate management career included overseeing luxury beachfront properties and a regenerative ranch spanning from Malibu to London, directing teams of up to 14 full-time staff, and coordinating more than 80 subcontractors.

Kelly’s deep technical skills and hands-on experience allow EMS to optimize estate operations end-to-end—aligning people, systems, and service standards for high-net-worth families.

How EMS Started

It began with one too many scattered notes, endless text threads, and half-finished checklists. Kelly knew there had to be a better way to run a household. Tracking projects, capturing principal requests, and keeping staff aligned required more than a shared calendar and a spreadsheet—it needed a real system.

At the time, nothing like it existed. There was no product on the market designed specifically for the unique demands of estate operations.

Turns out, she wasn’t the only one searching for a solution. Estate managers everywhere were drowning in the same daily chaos.

Determined to change that, Kelly founded EMS and launched the Dear Billionaire podcast to provide private service professionals and homeowners with the tools, systems, and strategies she wished she had.

Her approach is simple: streamline the work, elevate the service, and create a home life that runs with the grace and precision of a five-star hotel. With a love for luxurious living, a sharp eye for detail, and the expertise to handle even the most complex estates, Kelly has made EMS the go-to resource for bringing order, elegance, and efficiency to the world’s most extraordinary homes.