If your estate feels chaotic or overly reactive, this plan is your roadmap back to balance.

With planning, professional leadership, and documented systems, your household can run with the elegance of a five-star retreat and the efficiency of a well-run company.

True leadership means offering a clear, documented path toward improvement and eventual competency, or saying goodbye.

If your team feels more like solo acts instead of a five-star operation, it’s time for a change. Here's how to make it happen.

World-class homes don’t crumble when someone takes PTO. They stay calm and collected, and service never skips a beat. Let’s dive into how to make that your reality.

Learn how to maintain consistency, reduce stress, and keep everything on track — no scrambling required.

With 30+ years in the UHNW service world, we offer comprehensive household support to meet your evolving real estate and staffing needs.

Homeowners use the phrase "You’re Not A Good Fit" to dismiss staff when they want to take a chance and see what happens next. While that's their right, basing a dismissal decision on these words often reflects underlying dynamics that may not be immediately apparent from an employment standpoint.

Owning a mega-mansion offers luxury but comes with complex responsibilities — a lifestyle shift combining prestige and new challenges.

One hour per staff member for a review can pay dividends in operational efficiency, staff morale, and overall household harmony.

Implementing a proposal system ensures that staff work without assumptions while implementing homeowners' preferences.

By establishing a no-gift policy, a homeowner ensures that the working environment remains respectful, professional, and free from unnecessary financial or emotional pressures.

Many luxury homeowners underestimate the importance of finding someone who makes their life more carefree and fits in with existing staff.

Why is it important to understand and identify toxic people inside your organization?

This type of family dynamic is unusual these days, with many layers to consider.

The sooner you start climbing the Unicorn Employer ladder, the faster you’ll reap the many associated benefits.

How to keep secrets from being divulged to your household staff — and why this is so important.

These are essential to having smooth operations inside of your home.

This is important for any homeowner – but especially if you're new to the property.

Even though I had lists of emergency preparedness procedures and supplies for this exact situation, living through it gave me a different awareness.