The Estate Management Systems Blog

The EMS team is here to help you navigate the ins and outs of managing luxury properties and lifestyles — from anywhere

Kelly Fore Dixon Kelly Fore Dixon

Hybrid Roles Serve No One

Recent job descriptions of estate managers have become a laughable list of unrealistic expectations and impossible deliverables. As with any job, an employee should have reasonable agility to adapt to ever-changing work environments. While the growing trend of homeowners wanting fewer staff in their homes is understandable, it shouldn’t be seen as an opportunity for unethical behavior.

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When Staff Become Family, Here's How To Set Healthy Boundaries

It is possible to care for someone AND maintain professional boundaries and expectations. In fact, it is the most respectful way to protect and respect a relationship. Here are six suggestions for successful boundaries, outlining performance expectations, and tracking accountability with household staff.

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Estate Management, Household Procedures Kelly Fore Dixon Estate Management, Household Procedures Kelly Fore Dixon

Top 7 Tips for Hiring a Household Manager: Seasoned Pro vs. Newbie Hire

In private service, experience matters. In addition to saving a life, understanding HR practices, and having the skills required for high-tech homes, private service differs from almost any other industry due to the broad range of experience needed and the personal nature of working inside someone’s home. Here are 7 factors critical to an employee's success and longevity.

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Kelly Fore Dixon Kelly Fore Dixon

Salaried vs. Hourly Compensation: How You Pay Your Staff Matters

The wild west nature of the domestic staffing industry often blurs the line of ethical compensation. Classifying your household staff as salaried employees can seem like a win-win relationship at first; however, this can snowball into a situation with a damaging outcome.

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