Owning a mega-mansion offers luxury but comes with complex responsibilities — a lifestyle shift combining prestige and new challenges.

It’s time to look at household staffing differently.

From the first day I stepped into my role as an estate manager, I had an idea of how I thought it should be. I had been working on luxury properties for more than 20 years, but not in them. And I felt like I had hit the jackpot when I was hired for this very demanding role.

Whether you are firing the staff or leaving on their own accord, let’s dive deep into some areas that might help improve your staff’s longevity. Retaining top talent is a game. Are you a rookie or a seasoned pro?

For 29 years, I have worked for no money-, new money-, faux money-, and old money clients. I can’t always tell which is which, no matter the brand of cars parked in the driveway, the size of the home, or how they dress. But one thing is crystal clear, I know which ones have learned lessons from the past and learned to protect their assets and their wealth…

8 Pro tips to help estate managers complete it this year.

Here are my lessons learned from a recent full-household inventory client experience.

Learn what’s wrong with a traditional house manual, and why it’s critical to capture your household information in a secure online format.