How to Manage a Mansion™: Personnel Management

Give your staff the information they need to succeed and please the homeowner by providing them a description of service expectations and staff performance guidelines to foster long-term and happy employees. These documents help to reduce conflict between staff members, outline teamwork expectations and describe in-depth responsibilities to create win-win relationships.

Plus, we want to give everyone on the team the same information to provide the best service to the principal.

What you'll get:

• Detailed training on how to implement the Personnel system

• Templates that you can customize for your own property (or properties):

  • Job Descriptions, employment agreement with benefits and compensation

  • W2

  • NDA

  • MOU

  • Emergency Contact with Cell Phone Number

  • CC Policy Form

  • Request form for Time Off

  • Travel and driving policy

  • Expense Reimbursement Request form

  • Monthly Mileage

  • Form Email to personnel

  • Disciplinary Action

  • 1:1 Meeting and Team Notes

  • Hiring and Firing Procedures

  • Credit Card Reconciliation

  • Recordkeeping (Name, address, etc.)

  • Accident/Illness Report

  • All domestic personnel position job description

• A checklist of what needs to be implemented so you can cover all your bases

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